Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! We watched MULTIPLE people who arrived after us, check in. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. The Grand Hotel - Reviews, Photos & Rates | ebookers.com Pool Free WiFi Pet-friendly Non-smoking Bathtub 53 Price available on 5/3/2023 Seafront, Torquay, England, TQ2 6NT View in a map Main amenities Daily housekeeping On the beach Restaurants and bar/lounge Breakfast available Self parking Seasonal outdoor pool Children's pool 24-hour room service Coffee shop/cafe Terrace 24-hour front desk Garden To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. erwartet Sie das preisgekrnte - Englisch bersetzung - Deutsch The serving staff were very polite and professional. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. We paid more, to ensure we had exactly the room we wanted - and were delighted. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Cancellation/prepayment policies vary by room type and provider. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. Heating and ironing facilities are just some of the amenities provided. Travelers say this hotel is in a good location. 37,297 were here. The hotel offers a full breakfast at the price of GBP15 per person per day. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Which popular attractions are close to The Grand Hotel? KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. . The helpful staff and overall property condition get good marks from fellow travelers. Torquay Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Send me emails with travel deals, special offers, and other information. The Grand Hotel - UPDATED Prices, Reviews & Photos (Torquay, England Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. The Grand Hotel | Request a Wedding Brochure Your establishment is poorly managed and your priorities are in. Sea view The Grand Hotel, Torquay: Info, Photos, Reviews - Hotels.com Certain services and amenities may be reduced or unavailable as a result. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. The Grand Hotel in Torquay | Best Rates & Deals on Orbitz This hotel offers canoeing, hiking and horse riding as well as cars hire services. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. Good value - Review of Premier Inn Torquay Seafront hotel, Torquay DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. The hotel were aware of this and had provided a small portable electric fan. THE GRAND HOTEL $53 ($99) - Updated 2023 Prices & Reviews - Torquay Yes, paid private parking on-site and street parking are available to guests. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. After a false start the check in was good - nice lady. Couldnt fault the bar area and bar staff, nice and relaxing. Efficient and affable staff who were always there to help. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. That means that you can always find a great deal for The Grand Hotel. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. These fees and deposits will be charged at check-in, check-out, or the time of service. Contactless check-in and contactless check-out are available. A good choice of food at breakfast like pastries, cereals and fruit. If you can't find what you're looking for you can also send your own questions to the property. Contactless check-in and contactless check-out are available. Own or manage this property? Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Contact the property using the phone number on your booking confirmation. The front desk is open 24 hours a day. Some units feature a private bathroom with a separate toilet. There's a charge of GBP 20 per pet, per night. Book The Grand Hotel in Torquay | Hotels.com A stay here includes free offsite parking. Such poor service, not what I thought fitting for The Grand! Room was OK but nothing special. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor performs checks on reviews. The bed was very uncomfortable, unfortunately. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. To edit a review youve already submitted, please contact our Customer Service team. Its facilities include outdoor and indoor swimming pools, a Leisure suite and a spacious Bar and Lounge area, with live entertainment nightly.The Gainsborough restaurant has been awarded recognition for the quality and standard of its food and the hotel is well known for its full . I cannot fault them. THE GRAND HOTEL - Torquay Sea Front TQ26NT - HotelPlanner.com And so they should! Please try again later. Please check your booking number and PIN and try again. Electric kettle The rooms come with a TV with satellite channels. There really was nothing good about our stay. The location was marvellous, not too far away from Riviera International Centre. But no, he just started folding serviettes, just ignoring us! The centre of Torquay can be reached within a 20-minute walk. Your contribution should be yours. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. All content should be genuine and unique to the guest. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Such poor service, not what I thought fitting for The Grand! Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We hope to see you both again soon. No, The Grand Hotel doesn't have a casino. If we find any, we delete them and, if necessary, take action against whoever is responsible. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This property advises that enhanced cleaning and guest safety measures are currently in place. Private bathroom After a false start the check in was good - nice lady. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Tripadvisor performs checks on reviews. choice of wines was very poor. See more questions & answers about this hotel from the Tripadvisor community. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. What are some of the property amenities at The Grand Hotel? We had a nice time, the staff are lovely and very helpful. You can book a shuttle, once your reservation is complete. By clicking accept you are consenting to cookies being used. Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. They are also applicable regardless of the sentiment of the comment. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. I asked if I could then bring the sandwich back down. Popular Hotel Amenities and Features Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Extremely quiet (at very end if corridor). Seafront It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. All clean, good staff and location. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Contributions should be travel related. Alfresco dining available (weather permitting). This spacious accommodation unit is perfect for 2 guests. Great 879 879 reviews 10. . The Grand Hotel, Torquay | Torquay - Facebook Other highlights at this upscale hotel include a bar/lounge, a children's pool, and a snack bar/deli. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. The room was nice although the bathroom was not very well cleaned. Starters that werent cooked properly or not even arriving together at the table. Booking not found. Rest and unwind in a choice of stunning sea view rooms and suites with a welcoming, comfortable, and traditional feel. more. Private bathroom Restaurant 1881 - Restaurant specializing in British cuisine and serving breakfast, lunch, and dinner. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The Grand Hotel - Hotel in Torquay, Torquay - English Riviera Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. Is parking offered on site at The Grand Hotel? Booking.com does not accept responsibility or liability for any reviews or responses. For more comfort, dryers together with a separate toilet and showers are provided. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. Its a time to sit back, relax and enjoy the perfect Sunday. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Private parking is possible on site (reservation is needed) and costs 10 per day. Clear all filters or view Tripadvisor's suggestions. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. We didn't have time, so stayed here only for 2 nights, though everything was amazing. The sandwiches eventually arrived. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No management or staff taking responsibility for the poor or lack of service. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. Number of floors: 4. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. getting served any food, absolutely outrageous! Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . Other logos or product and company names mentioned herein may be the property of their respective owners. Enjoy the quintessential Victorian experience of a traditional Afternoon Tea. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. The location was marvellous, not too far away from Riviera International Centre. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. These opinions do not necessarily represent the views of Booking.com. Non-Residential breakfast 30 per person. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Children aged 15 years and above are considered adults at this property. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. The employees were pleasant and exceptional. Compass Lounge - Ocean-view brasserie specializing in British cuisine. Offering traditional Sunday Roasts and Vegetarian alternatives. The radiator in the bathroom was extremely hot and could not be turned off. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. Lovely hotel & location & friendly helpful staff. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. I cannot fault them. The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. We watched MULTIPLE people who arrived after us, check in. The Grand Hotel is a hotel in Torquay, Devon. A wide selection of eating options are also available close by. Claim your listing for free to respond to reviews, update your profile and much more. Yes, dry cleaning and laundry service are offered to guests. The room was nice although the bathroom was not very well cleaned. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. I really enjoyed every detail about my amazing 1 night stay here. This is a room with 2 single beds. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. Will definitely stay again! Find out what food and drink options you could be enjoying at this property. Breakfast Menu - The Grand Hotel - Home Page Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. We went to our room and called room service to order one tuna and one roast beef sandwich. All rights reserved. Staff at the reception can assist guests at any time of the day. . While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. If you want to request something specific, you can do that after you choose your rate. Couldnt fault the bar area and bar staff, nice and relaxing. Lovely views from the bar area as well. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. The beach is within a stroll from the accommodation. Refrigerator Special requests are subject to availability at the time of check-in and can't be guaranteed. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Would absolutely not stay again. A terrible time at the not so grand and somewhat faulty Grand Hotel. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. And we shall definitely be going back. Ask for a refurbished room and don't be fobbed off. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Contributions should be appropriate for a global audience. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. Would absolutely not stay again. From arrival to departure we were impressed with this hotel. Number of floors: 4. Book directly & receive 20% off your stay. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. Room types may vary. Special requests can't be guaranteed and may incur additional charges. The window didnt close properly or lock. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. The window didnt close properly or lock. Refrigerator Please check you have entered your email address correctly. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Recently back from a five day break in the Grand Hotel, in Torquay. Please dont include personal, political, ethical, or religious commentary. Afternoon Tea , Function room mean and Breakfast was fine. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Perfect location, polite staff, exceptional views of the sea. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. We're located in the heart of Torquay with unrivaled views of the bay for you and your guests to enjoy throughout your special day. Fine dining, light bites and tasty snacks. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Literally everyone sent their meals back after being served undercooked, freezing cold food. Guests can work out at a leisure club and relax in a Spa. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Afternoon Tea , Function room mean and Breakfast was fine. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. The provision of housing is linked to their trade, business, or profession. Dishes and Drinks in The Grand Hotel Restaurant features friendly staff wedding birthday party great service breakfast lunch great location beautiful view dinner anniversary beautiful interior live music meet friends outdoor seating Desserts biscuits scones cakes Drinks tea wine lager beer cider champagne coffee chocolate Dishes We make it clear when weve done this. Once you book, we'll provide details so you can contact the property directly. You can check in from 3 PM - midnight. The Grand Hotel stands in a 36-minute drive from Exeter International airport. Your establishment is poorly managed and your priorities are in. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Search for the cheapest hotel deal for The Grand Hotel in Torquay. Please check you have entered your email address correctly before continuing. Create memories that will last a lifetime at The Grand Hotel, Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. This hotel is home to a restaurant and a bar/lounge. What is there to do at The Grand Hotel and nearby? The onsite bar is good, the barmen offers hot drinks. Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of GBP 20 per pet, per night. Social distancing measures are in place and guests are provided with hand sanitizer. This list may not be comprehensive. This information is provided by our partners. This property advises that enhanced cleaning and guest safety measures are currently in place. Are any cleaning services offered at The Grand Hotel? . Over 243 million reviews from guests after their stay. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. If the system detects something that potentially contradicts our. An Accommodation may choose to reply to a review. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Guests are also welcome to relax with a drink at Compass Bar and Lounge. I really think this could be improved. The room I booked was cleaned well everyday and available for balcony. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. 8.0. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED.