Freezes on logo at restart. Im so tired of this! changed batteries still the same. Thats a storage issue?!!! A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. 03:09 PM I have new batteries and checked the connection in the back. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Let us know in the comments below, and, as always, thanks for reading. There is differently a glitch with the STV player and the samsung software. of the page. Mine did the same thing, spent an hour or so with tech on line. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. 06-07-2021 The best soundbars 2023: which should you buy? You can retrieve them from Amazon. So Ive been reading about Roku. my firestick is 6 months old and has stopped working, Ive tried everything. Product features. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. iPhone v. Android: Which Is Best For You? You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Soo frustrating. Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. Turned it on the tv screen displays amazon. 06:11 PM Ive done everything still not working.. fed up. So bad. Do they work after the factory reset or does the issue continues? He writes about Windows 10, Xbox One, and cryptocurrency. Finally, the nuclear option. You can try restarting your WiFi router as well. . The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. I like the firestick options much better but it will not load. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Tried literally everything. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. mine keeps restarting completely. How do I fix sound delay on my Fire Stick? Were going to look at the seven most common problems that Firestick users experience. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Mine too exactly like yours.have you found an answer yet? in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. 10:30 AM If your Fire Stick turns off by itself, there's likely a glitch. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. If the logo is displayed on your television screen, your device is likely stuck. 1000s of hours of shows available only in the app. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Should I not buy movies? My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Doesnt load, kicks me out of being registered, and Im getting tired of it. Poor fire stick device. It is not what it is crazy led up to be. There shouldnt be any storage issues! The solutions shown on this page apply to all Amazon Fire Stick models. Did u get it to work? 03:45 PM Follow the directions that are posted above. There does appear to be an update to your TV to version 1374.0. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. Mine started this same thing yesterday. Finally, check that your WiFi router is compatible with your Fire TV. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Update your Fire Stick and its apps. Did our solutions help you get past the problem? Its stuck on the updating screen and I factory reset it twice. Just contact Amazon they gave me a new remote and all is fine now. I have the same issues as everyone. Other apps do update. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. Unplugged for hours but still wont reboot. Tried the trick of holding the selector button and play/pause button together still nothing. Same problem with a year old Fire Stick. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. Product features. Youll be presented with a web address and unique 5-digit code on your TV screen. Think Amazon caused it with the update. This email address is currently on file. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. I tried the fire stick on 2 other TVs and it worked perfectly fine. Can I watch STV when I'm on holiday? is there a way to fix it for good? But now what! Im not even sure where to go to fix this issue. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. * iOS and MacOS devices The next morning it would only give a blank screen. I am giving up and just ordered a ROKU stick. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Help? Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). How do we get them to do that? There is sound on start-up when Fire Stick first appears on-screen, but not after that. If you're still having issues, try rebooting and resetting the device. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. Amazon suks. Firestick appears to be stuck in either reboot or update, How long should this take. To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. As with most electronics, a good old restart can usually do a device some good. Step 3: Remove the batteries from the remote. Why is Chromecast not showing on my iOS app. sometimes I watch a show and hen I switch channels i have to reboot. It seems there are a flurry of the same problems just now. in. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. If you continue to use our Services without changing your settings, we'll assume you're ok with this. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. It works fine, I only do not understand the battery drain. postcode and select your marketing preference. Just launch. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. I noticed the difference during that change too. Also, have you tried a Smart Hub reset of the TV? Now I turn it on and nothing happens its just a black screen. Try updating to this through Home > Settings > Support > Software Update > Update Now. Tried re-updating, and it says its up-to-date. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Mine is doing the same thing. Step 7: Hold the Home button on your remote for 40 seconds, then release. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. - last edited Everything seemed to be good then all of a sudden it went to blank screen. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. What is wrong. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. Copyright 1995-2023 All Rights Reserved. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. They could not fix so might as well smash it. We test each product thoroughly and give high marks to only the very best. I have tried resetting, rebooting, etc. There was 3. Unpacked the Firestick and set it up correctly. Its also recommended to make sure youre using the included power adapter and power cord. What Is the Trans-Atlantic Data Privacy Framework? The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Dont be afraid of losing your apps. Now wont initialize no matter what is done. Your Account 4. I have a Roku tv in another room and have no problem connecting with it. I'm still having problems do you have a Support / Help contact? However, there is a fair bit of overlap when it comes to some of these problems. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. New 4k fire stick and it keeps going to the restart screen.