Use of this website signifies your agreement to our. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. When I sell tickets, do I have to deal with the buyer? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. You'll then be asked to review the transfer. The game is in 36 hours. i assume they will try to get me to receive the tickets using axs again. Select the tickets to transfer and enter the recipient's information. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. When its time for the event, they can open the app to show their tickets on their phone. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Your guests will need to create an AXS account to receive tickets. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." I purchased tickets for a concert back in February. Why did the venue decide to use AXS Mobile ID? Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Is there any way to get any assistance? may not be valid. The tickets will be delivered to the buyer automatically. Tap View to access the barcode and scan in for entry. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. On the Review page, click the List Tickets button to finish. Theyll just have to create an AXS account to claim their tickets. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Sorry we couldn't be helpful. If your friend already has an AXS account, the tickets will be transferred instantaneously. Easy! In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. You may also review your transfers and purchase history at AXS.com. For more information, please see our So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). This is the QR code you will display upon entering the venue. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. The gig has not been cancelled we just chose not to go. Open the AXS app Sign in or create an AXS account. Terms of Service | If you already have an AXS account, the tickets will be transferred to your account automatically. Nope. Anyone have success getting something similar resolved day of show? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Open the App and sign in to see your tickets. Article. Nope. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. How will I know if my transfer was successful? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. After the switch, you will enter the email address you use to access the community in order to reset your password. If available, youll see the option to get tickets with AXS Official Resale on the event page. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Your tickets will no longer be listed for others to buy. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Also, to make it even more . Just follow the simple steps to make the tickets officially yours. After that, the tickets will be theirs to use with the AXS app. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Theyll also need to get the AXS app. Official Tickets and Your Source for Live Entertainment | AXS.com The Rockets App is free to download and available in the App Store or the Google Play Store. Otherwise you have until your friend creates an account to cancel the transfer. All rights reserved. Privacy Policy. Sign into your AXS Account and click Listings. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Its up to you! I purchased tickets for a concert back in February. Select the tickets to transfer and enter the recipients information. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I followed the directions of creating a AXS account via the email address that they sent me the email. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). The tickets will be delivered to the buyer automatically. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Browse your upcoming events and tap the ticket icon for the game or event you would. This will help to ensure that you are ready for your event in no time! Did you find it helpful? No, tickets must be scanned through the Rockets App or the AXS App. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Many fans find it best to TRANSFER the seats to their guests prior to the event. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Stub hub sent my hockey tickets for a las vegas game to axs. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Follow the steps below to access the tickets: Did you find it helpful? I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. At this point, you should see your tickets in the MLB Ballpark app. Copyright and our i spent the next 2 hours trying to get the axs app to work and get my tickets. | According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? If you do not currently have an AXS account you will be instructed to create one during your purchase. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You will enter your community username and new password and done! Enjoy the event! Its up to the promoter, artist, or team if you can sell tickets or not. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. After logging into the app, verify the tickets are available in the app. SOLD TICKETS VIA AXS. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. You will enter your community username and new password and done! Help us improve this article with your feedback. What if my guests arrive at different times? Before following any of the steps below, make sure you download the Official Houston Rockets App! Do you know what number you used to contact AXS? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. You've been successfully subscribed - thanks! Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Then your friends can get in with their own phones using the AXS app. To view your AXS Mobile ID tickets click on your initials in the middle. No. Updated a few days later TL;DR: Call the merchant that issued the tickets. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Flew in for this show. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. How do I transfer AXS Mobile ID? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. It depends. AXS handles payment and delivery so buyers and sellers never interact with each other. axs allows you to transfer ticket you have bought from within the app. Usually there is a waiting period of a few weeks. Youll be able to transfer money to your bank from your account on AXS.com. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Click the Transfer button next to the event in your AXS account. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Click yes, retract now.And youre done! I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Have screenshots and stuff with timestamps to also prove this is a thing. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. 2021 Vivid Seats Ltd. All rights reserved. There has to be some way, right. What are my options here? Yep! This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. And you're done! Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. We bought the tickets through AXS and we have no clue how to sell or transfer them. and need to send them to a friend, transfer the tickets through your AXS account. When your tickets sell, youll receive an email informing you of the sale. it must be some garage shop with three programmers. When listing tickets, you decide how long your listing will be available for others to buy. There is no fee for transferring seats and you are allowed unlimited transfers. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Click the Sell button next to the event in your AXS Account. If you do not currently have an AXS account you will be instructed to create one during your purchase. Tix originally purchased Spring 2020, was postponed until today 7/31/21. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. If you see a Sell button next to your tickets in your account, you can sell them! Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. I have a problem with AXS Tickets Are you having issues? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Theyll also need to get the AXS app. Select the tickets to sell, and then set your price and selling options. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. All Rights Reserved. [deleted] 1 yr. ago. After completing the account information, you may buy, sell or manage any seats in your account. You should see something to transfer. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Bought ticket and then they weren't available from the seller. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. When fans have tickets they cant use, they list them for other fans to buy. For more information, please see our What if my guests arrive at different times? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Please help. totally rinky dink. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Never. Tap Tickets Tab (pull down on the screen to refresh if necessary). Third-Party Resale Tickets: Everything You Need to Know. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Can seats be transferred to someone who doesnt have an AXS account? Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Why did the venue decide to use AXS Mobile ID? I tried calling axs.nobody was home. Its up to the promoter, artist, or team if you can sell tickets or not. When I sell tickets, do I have to deal with the buyer? Overall, disappointing, but fair. If they already have an AXS account set up the tickets will go in their account automatically. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. why the hell can they just not send you the tickets in an email, as an option? When its time for the event, they can open the app to show their tickets on their phone. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. 2023 it never happened. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Here we are. Stubhub assured me my tickets would be available. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Use the same email you use on StubHub. Select the seats you would like to send. Yes. Use the same email you use on StubHub. When listing tickets, you decide how long your listing will be available for others to buy. After the switch, you will enter the email address you use to access the community in order to reset your password. Manage Cookie Preferences Sorry we couldn't be helpful. Bought tickets for a group? I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Select the tickets to sell, and then set your price and selling options. Create an account to follow your favorite communities and start taking part in conversations. Click the Sell button next to the event in your AXS Account. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. They assured me that the tickets would be transfered once they got ahold of the seller. and our Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more!