When the lights have stayed solid blue for two minutes, your hub is ready to go. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. ? What's the least amount of exercise we can get away with? Click OK. BT Smart Hub settings - make your router faster and less annoying Go to Solution. Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Enter your username or e-mail address. - edited Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. "We're sorry for any inconvenience caused," added the spokesman. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. If previous posts are correct it probably works on the Business version and not on the Residenial ones. 11-05-2020 Smart Setup usually only needs to happen once on each new device you connect to your Hub. This is so you can learn about some of the most important features of your BT Broadband package. Maybe this is a shoal of red herrings! ensure Sonos all working correctly via boost with 5ghz still turned off. Just log in to http://www.bt.com/mybt and go to the "My Extras" section, where you'll find all the features and services that you would have seen through Smart Setup. Bt smart hub as modem to connect to mesh system - edited 30-09-2020 Links to user manuals and other documents for BT Hubs for broadband. Using Smart Hub 2 as a modem only | BT Business [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. BT Smart Hub 2 router 'disrupting' home networks - BBC News 01-10-2020 Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. Read about our approach to external linking. Copyright Expert Reviews Holdings Ltd 2023. Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. Look for the tab on the back of your hub. I have never tried using just the modem section with a different router. Thanks for the explanation. Smart hub 2 Hidden SSID - BT Community - BT Broadband Need support for other hubs and routers? 03-10-2020 11:46 AM Make sure you keep your hub on all the time. Links to user manuals and other documents for BT Hubs for broadband. This brings up a hidden page. The BT Home Hub 2.0 was a combined wireless router and phone. Re: BT smart hub - hidden bridge mode menu ? 9h23. 1 user liked/thanked this post: You'll find it on the back of the Hub if you haven't updated it. However, I agree with some of the comments. Accessing the Hub Manager using a Hub 3 or Hub 5. Links to user manuals and other documents for BT Hubs for broadband. This topic has been marked solved and closed to new posts due to inactivity. BT Smart Hub - Wikipedia Switching Smart Setup on and off on the BT Smart Hub 2 Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. You will need to change the settings on your other Router to use connection type PPPoA for ADSL connections and PPPoE for fibre connections. "We're aware that a very small number of customers are experiencing an issue with their Smart Hub 2 connecting with multiple streaming devices on their wi-fi network. Im paying for faster broadband than 135Mbps and I expect full functionality of my BT smart hub. How to set up your BT Smart Hub - YouTube You'll find all your features and services in the "My Extras" section. On the Home Hub 5 you could only dim the lights, but with this router, you've got a lot more options: you can use the switch to turn the Hub light off; you can use the slider to set the brightness to 0% (which just turns the light off), 50% or 100%; or you can toggle the schedule on and select when you want the light to turn on and off. Steps taken from a post on the BT Community. At the bottom is a setting for Bridging. BT smart hub - hidden bridge mode menu - Plusnet Community The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop, My Setup|ISPSparkLight| InternetCable 1000/50 CAX80 Modem Mode| Wifi RouterMK83+ (Router Mode) | and RBK853 (Router Mode) | SwitchesNG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30|NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700. Baldrick1. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Any customer who experiences this should get in touch with BT who will update their device remotely as soon as possible. I have disabled the bt fon and bt wifi to reduce my home network clutter. It supports the 802.11b/g/n wireless networking standards, and the WEP and WPA security protocols. I also want to be able to repair and modify the frame. Mesh WiFi with BT smart hub - Page 1 - PistonHeads Did the Orbi need a full factory reset to fix any issues to get up and running again or was it smooth sailing? "I can only connect the Sonos app from my iPhone, MacBook and iPad when connected to the 2.4Ghz band, which means turning off 5Ghz," said BT forum member sl_strachan. I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One. Sonos tried to do a workaround but lasted an hour or so. Check that you're connected to your Hub's network. At conservative gathering, Trump is still the favourite. Switched it off on iPhone, instantly worked for the app. How to fix Strict or Moderate NAT type on BT Home Hub 5 Expert Reviews is a registered trade mark. Weve been experiencing the same frustration with this issue. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. A spokesman for BT told the BBC only a "very small" number of users have been affected. Configure the modem for transparent bridge or modem only mode. Ive had the cant find Sonosproblem for a couple of weeks. Make sure that your computer is. 9:11 AM. Users . Use our hub light guide. Changing the IP address of your hub | BT Business Please try again in a few minutes. Do I need a WiFi 6E router to use WiFi 6E products. Named it the same as the BT WiFi and same password, so no need to reconnect a host of devices to a new network Sleepy Striker Contributor Jan 14, 2021 #15 monkeytassle said: It does but it doesn't. Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. better. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. Does anyone know if a Sonos Boost would resolve the issue? Click the Separate bands switch and you'll be able to name your 2.4GHz and 5GHz networks separately. Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. Announcements, Guides & Community Updates. Microfilters: Why do you need them? I saw the post about the public/private. Save the file. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. What is the difference between WiFi 6E and WiFi 6? You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. Web admin interface of the BT Smart Hub 2 router. How do you - YouTube Forgot to mention the third solution is hard wire a speaker to create the Network. BT's done a great job on this router. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Sorry, we're still checking this file's contents to make sure it's safe to download. It can. Bafang M510 Framebafang torque sensor integrated 3. the step-through Turn off 5ghz and install the boost followed byall speakers. Thanks (I think) but not really addressing the point that there are several clearly linked issues created by one or both the BT hub firmware change and the iOS upgrade designed to increase security and reduce tracking. How are people to fault trace if they dont know all of the possible scenarios? If your BT broadband home network is playing up, you're not alone. We'll send you an e-mail with instructions to reset your password. Here are some things to try: Your broadband speeds may fluctuate for up to 10 days while we perform tests to ensure you get the best possible speeds and connection. To turn the lights off go to Home, Hub light control. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. ***The radically changed Web Admin Interface of the BT Smart Hub 2. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? Click a dropdown for your model of Hub. For FTTP customers who choose to use their own 3rd party router, there is no need to use a BT hub at all. Guide to BT Business Hybrid Connect. BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks. How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y As my previous experiments with a FTTP Smarthub showed (https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176) the FTTC and FTTP Smarthubs use the same firmware. Xbox binary downloads, sure, I saw the difference there on a gigabit fiber connection, but video streaming should be fine. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. Assuming it will work on the business hub though as it's a visible option. Horses for sale in Oxfordshire - find your dream horse with Horsefinder Make sure it is fully pushed in - you'll hear a click. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The remaining functionality of the hub (routing, and wifi) is not used. In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. Frame Size: 17 inch,19 inch or customer size. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. This will open the Wireless Settings page. As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. BT have advised me this a fix should be out this week. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2022-11-29:6bd6668cf82ade9b12484d03 Player Element ID: d2e0e7d3209e2f643e62e656d0faf011 This is found on the back of the router and on the removable card. Ill ask my man at BT. I think the key is to set it all up with 5ghz turned off then turn on when you are happy sonos is working correctly. Visit this address in your browser of choice: 192.168.1.254 Go to Advanced settings. I viewed pages 9100 through to 9150. >. I didnt find this to be the case - with 5GhZ turned off my BT service was virtually unuseable. I dont know how crap the BT router is feature-wise (I could take a guess), but can you make a separate SSID for 5GHz and put your Apple TV on that, while leaving your Sonos gear and phone on the existing 2.4GHz SSID? Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. 11-05-2020 What is Smart Setup on the BT Hub? Also problems connecting to my wireless Canon scanner printer. The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. Still having trouble with this. Navigating ones way through these conflicting accounts is not easy. Alternatively, some users have been able to work around the issue by wiring a player directly to the router, though this doesnt work in every case. 10:38 AM Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . You can turn Smart Setup on or off in the Hub Manager. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . Click a dropdown for your model of Hub. If there is a hint then a custom password has been setup. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Model: RBK53|Orbi AC3000 Tri-band WiFi System, Insight Service: Content Filtering. User guides and manuals for BT Hubs | BT Help Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. BT did originally try playing it down until the customer service advisor tried her system while on the phone and got the same error. Enter the username and password for your BT Smart Hub 2 router. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos No, wiring a Sonos Boost would achieve the same effect that wiring any other Sonos player would. What to do if you cannot connect to a BT Smart Hub 2 Argos Support 9.09K subscribers 13K views 1 year ago In this Argos Support video, we will show you what to do if you cannot connect. It should appear as soon as you connect to the Hub and open a browser. Guide to 4G Assure. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. 2020. 11. 24. During the 5th week of gestation a small yolk sac is What to do if you cannot connect to a BT Smart Hub 2 - YouTube 01-10-2020 01-10-2020 (the macaddress is the same as the wifi router apart from a few letters. 6:41 AM. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. Choose Broadband. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Therefore, we can consider this issue closed. The bug disrupts the . Connect using the QR code Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can't exit the first few steps. Just plug 3rd party router into the wall mounted Openreach fibre modem. Not sure which hub or router you're using? Manage your account BT broadband having issues? You're not alone as glitch - Express It means I have a redundantSonos Move which is incredibly frustrating. It never occurred to me that bridge mode would bypass the router section. Make sure you've completed every step of Smart Setup. You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. 11:58 AM. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos The router is now displaying hidden ssid. Was quite easy to get the money credited to my account after that : ). Guide to the BT Business Smart Hub 2. Whether it's your phone, tablet or console, find out how to connect to your newwi-fi network. First, you need to connect to the router's web management page, so that you can change the settings that you want. Also, it took a number of days for me to find this thread of communication online. I have this issue - I can confirm a cable into a Sonos Arc means my 4x Sonos Play:1 devices now work and the whole system is much quicker.