If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Why is my graphic card not supported by my computer? - Quora No further action required. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. This thread is locked. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The Authorisation process timed-out. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. The Delivery Phone contains invalid characters. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. A tag already exists with the provided branch name. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. The Billing Address1 contains invalid characters. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. The request to ABORT a deferred transaction was successful. The amount field you are passing through is invalid. Please use the mobile device. Card failed the LUHN check. 5. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The Delivery Address contains invalid characters. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. GBP for UK Sterling, USD for U.S Dollars. You will need to ensure that your code is sending the correct transaction details. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. Thanks for contributing an answer to Stack Overflow! You must provide the first 9 digits of the card number in the field. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. Why do academics stay as adjuncts for years rather than move around? You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. A valid value is required,this must be value between 0 and 100000.00. The Authorisation has been declined by the bank. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. Step-2. The Billing City contains invalid characters. An active transaction with this VendorTxCode has been found but the TxType is different. Learn more about bidirectional Unicode characters. The ReleaseAmount larger the original amount. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You will need to check your code to ensure that you have supplied this value in the Vendor field. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. Some cards have restrictions on cross-border usage. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. This Surcharge already exists (paymentsystem and currency combination). The Contact Number contains invalid characters. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. can not be less than 8 characters. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. XML root node should be vspaccess. Please try a different card. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. The RelatedVendorTxCode does not match the original transaction. I need the MLNX_OFED for the infiniband network card works properly. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. Please try again. Original transaction was not a billing agreement. XML does not match the protocol. This is an important field as it allows us to identify and process the transaction through your account. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. It is likely that you are submitting several email addresses which is therefore generating this system message. This Refund would exceed the amount of the original transactaction. If you're trying to use one of these cards, you'll need to use another card to make the purchase. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. The amount value is invalid, this value must be no more than + or - 15% of the original value. Currency fields should contain 3-letter ISO 4217 codes e.g. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. The Amount value contains a decimal point. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. Not the answer you're looking for? You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. The difference between the and value must be no greater than 50. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. can not be less than 8 characters. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. Only zero or positive integer. You have not provided us with the correct value within the VPSTxId field. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. If a value is supplied, should contain either 0 or 1. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. ##### is an invalid date format. How can this new ban on drag possibly be considered constitutional? The primary admin user cannot be deleted. The crypt string has been encoded incorrectly. susan flannery daughter. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. Cannot authorise this card. From System Information; Step-1. Can I tell police to wait and call a lawyer when served with a search warrant? Please check with our support team if you are uncertain which cards your account has been set up with. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. The Card Range not supported by the system. The DEFERRED transaction you are attempting to RELEASE has already been released. You will need to check the URL to which you are attempting to send your POST to. Invalid request. The Email Message contains invalid characters. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. The Billing Phone contains invalid characters. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. This package contains the Intel graphics driver for 10th and 11th generation Intel processors. You will only be able to enter up to 10 characters in the card post code box on the payment pages. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. 4021 : The Card Range not supported by the system. - Opayo You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. An active transaction with this VendorTxCode has been found but the Currency is different. Transaction not in paypal registered state. Certificate Requirements and Enumeration (Windows) The start date you have supplied is after the end date. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. The payment can now be authorised and sent for settlement. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. If the monitor page is showing everything normal please contact Sage Pay directly. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. VGA card not supported by UEFI driver (weird pixelation????) Simulator cannot find your vendor name in its database. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. To learn more, see our tips on writing great answers. Similar results when you try and use an active card on the test.sagepay. The simulator saw the Vendor Name ''. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. The Vendor or VendorName value is required. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. If you attempt to refund in another different currency to the original payment then you will receive this system message. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). You may need to zero pad your subnet mask so that each number block contains three digits. Please refine the search. Cuda won't recognize my GPU as being supported. [Solved] GBP for UK Sterling, USD for US Dollars and EUR for Euros. You will need to check your code to ensure that your server does not send more than 100 characters within this field. Your system should be storing this information and be retrieving it from your database when performing the above actions. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. Some cards have restrictions on cross-border usage. This Authorise would exceed 115% of the value of the original transaction. Facebook Ad Account payement error"The card type you entered isn't supported. The payment requires authentication, Token system does not support this. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. If the shopper has made an error with the card number then simply have the customer. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. There are no card details registered for the token. The currency field can only accept the ISO - 4217 codes. A valid value is required,this must be value between 0 and 100000.00. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. If you had entered the start date incorrectly please enter the correct date and try again. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. You have entered an incorrect value for the card security code which is invalid. HTTP: How should I respond to "Range: bytes=" when Range is unsupported? Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. You must supply one of the following nodes with this command, either OR . The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. The value, if supplied, should contain either 0, 1, 2 or 3. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. If a card ExpiryDate value of 1509 was passed this would generate this error code. A valid value is required in the format 123.123.123.123. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. Please ensure that you only ever use a fully qualified URL. Any values provided which is not numeric will generate this system message. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. Select Device Manager in the results and when it loads expand the Display Adapters node. You will need to send the long card number only which is situated on the front of the customers card. The Delivery Address1 contains invalid characters. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. The CardExpiry date that has been entered is not a valid month and year combination. Please provide different value. 3D accelerator card is not supported! Discover why the boy has been trapped . The CardHolder field in the transaction registration POST can only contain up to 50 characters. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Your code should send only the first 100 characters if your description is longer than this. The Authorisation was Declined by the bank. You may wish to (or advise your shopper) to try the transaction again at a later time. This can be done within the My Sage Pay admin area under the Account administration section. Only zero or positive decimal value, to 2 decimal places. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics Some debit cards require a PIN to be entered. Does a summoned creature play immediately after being summoned by a ready action? It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. The DeliveryAddress field, if provided, can only contain a maximum of up to 200 characters. If you are providing a value which has more that 200 characters then you will receive this system message. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? It is normally a number, but can contain characters depending on the acquiring bank. Provided vendor name does not exist in the system. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. If you are providing a value which has more that 20 characters then you will receive this system message. The line item amount details do not add up correctly. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. The ephemeral port range depends on the server operating system that the client operating system is connected to. The request was unsuccessful to the server being down or overloaded. Cannot complete request. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. To correct this issue, you will need to check your code to ensure you are submitting the correct value. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. is too restrictive. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. Please reveiw the information your server is posting to the Sage Pay server. Solution for Facebook Billing Card Issue : Card not Supported If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. We could not process your message, please check your integration settings or contact the support team. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. 3D-Authentication failed. Cannot refund mobile transactions for this acquirer. The VendorTxCode should contain your unique reference identifier for your transaction. Returned when a transaction is declined or rejected. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. Please supply ISO 4217 standard currency codes. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). cannot be before this month. This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. 1 Answer Sorted by: 0 Check which environment you are using. More than 50,000 rows returned. Easiest way is likely hit the Windows key (Windows 7 through 8.1), and start typing Device Manager. The Related transaction is not an AUTHENTICATE. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. Why is there a voltage on my HDMI and coaxial cables? This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message.