Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Help you plan and execute a cocktail party you host in your suite. There is also a private sauna reserved for guests of The Haven. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. That's exactly the case with the Amex Platinum card. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. In one case I waited in the Lounge for my Butler escort. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. I have found the concierge to be hit or miss. Does NCL track this activity? Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Here are a few threads that might help (some even with pics! Pride of America cabins and suites | CruiseMapper The Best Cruise Concierge Programs - Cruiseline.com TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. TPG values it at $1,600. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Hello all, my parents (90 and 77) still enjoy cruising. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Guide and tips to Norwegian Cruise Line's The Haven Your butler will also remember your preferences and attend to your every need. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Double balcony is offered on Norwegian Dawn. Retired Asst. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Lots of room for everyone. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. . Concierge. Plus, your own feed of TPG content. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Enjoy the amazing views together on your large, private balcony. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. What You Need To Know About Cruise Butler Service On Different Cruise Lines I will call him. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. 574 sq. exclusive villa Royal Knokke Golf club by JAMES the BnB Butler Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Makes onboard reservations for everything from meals to child care to shore excursions. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Suites & Penthouses | Norwegian Cruise Line By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. With up to 875 sq. Assists with priority access to tenders to shore. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Watch the horizon glide by from expansive private balconies. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Planning a cruise for the coming year? They are usually specially trained, both by the cruise line and off-site when they attend "butler school." *Square footage and stateroom configuration and capacities vary by ship. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. CC Help Jenn This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Your suppose to carry it when you leave your cabin in the ship. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. The same cabin called 3 times. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. They also. They can present in-room tea service. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Norwegian Encore Deck Plans, Layouts, Pictures, Videos Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. It's fun to cruise with a butler at least once. Is your point person for information on ship happenings day-to-day. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. By Our butler brought a full breakfast to us every morning. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Started August 27, 2021, By Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. As such, there is no specific guideline on how much you should tip your butler. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. We were escorted on by the Concierge and he took us to lunch. I think I'm right in saying that doesn't include a butler. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Some have just concierges but no butlers. Phoenix Concierge Services - One Concierge You. to observe the boarding process and see how smoothly it worked. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Special Haven menus for The Haven Restaurant and in-suite dining. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. To add to the above, your butler and concierge are shared with other guests. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. These stories will help: A beginners guide to cruise line loyalty programs. Explain the pillow menu and deliver your selections to the room. They keep a log of how often the day and night butlers are used. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Ship and Suite Orientation. Serve a welcome glass of Champagne upon arrival to your cabin. Call me with your order and I will set up your room." There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. ft. Owner's Suite with Large Balcony Sleeps up to 5. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. I didn't ask for any other meals in our room on that, or any other cruises. Terms apply to the offers listed on this page. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. ft.*, the Deluxe Owners Suite pampers up to six guests. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Concierge service to help guests book their dining, entertainment and more with NCL. the grandson had a meltdown and dad went to the room. Was at St. Johns Bay well over a mile from the ship and as a test used the. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Nobody should hang you up. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. How much to tip NCL Haven staff? : r/Cruise - reddit This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. If the ID card is bad it gets worse. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. DECK 20. You will be able to leave a comment after signing in, By What is the cheapest month to book a cruise? Powered by Invision Community, Also I was told my last cruise they give you those cordless. Some people get great service, some just ok., some not very good. hoping our third time in april actually results in an escort! The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. What's the difference between a cruise ship concierge and butler? I have had two on NCL (Spirit), they can be fantastic. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. We may receive compensation when you click on links to those products. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line realize that you can be selective about all those services but find out what level you like to be pampered at. This will greatly affect the level of tips that you are expected to reward their service with. Started August 27, 2021, By Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Cocktail party with the cruise ships officers. Fine linens, feather duvet on stateroom beds, and a pillow menu. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Butler Service - Norwegian Cruise Line - Cruise Critic Community This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. FNP /PA-C - CenterWell - Alhambra Clinic You booked a spa mini-suite which is not a suite. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Uber Cash and Uber VIP status is available to Basic Card Member only. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. 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Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Also I was told my last cruise they give you those cordless satellite phones for a reason. I think he'd be too busy around at yours, thank god! We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. They will also bring. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Guide and tips to Norwegian Cruise Lines The Haven. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Explain your cabin amenities and make sure you know how to use all of its features. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. Is Disney Cruise Line concierge level worth it? So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Which Cruise Ships Have Butlers? | Cruise Critic ncl concierge service - Norwegian Cruise Line - Cruise Critic Community you also get free pay per view movies! This may be something that is a difference between European standards and American. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Copyright Cruise Blog Media LLC 2023. It would be an awkward situation for the Concierge to escort every suite passenger on board. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. No. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community NCL introduces concierge service for top guests - Travel Weekly It will likely also be in accordance with the level of personalized service that you recieve. Your Royal Genie will arrange for a special celebration just for you. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Cruise ship travel is changing this year: 7 changes you can expect in 2023. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! By This site does not include all credit card companies or all available credit card offers. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Enrollment required. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Mountains and beaches look so much better from a penthouse view. Just like every other aspect of cruising, the butler service from one line to the next can be completely different.