3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . In that case, I will do what it takes to protect the company's reputation. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. When I face a difficult customer, I find that it is usually due to a breakdown in communication. standingeagle1. Full-Time. . Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. Share one or two examples of how youve excelled in similar environments in the past. We're committed to being your source for expert career guidance. It was inspiring. As far as callouts, I called out one day due to an injury outside of work.". How would you define excellent customer service? (2) Read her letter below. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. 22001579. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Finally, talk about the outcome you achieved. Monn Thwe Han - Shift Leader - Panda Express | LinkedIn Job Details. It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). My previous job as a manager required daily cash handling and nightly deposits. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. 4. food quality ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. Shift Leader Jobs in Avon, IN (Hiring Now!) - Zippia "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. POSTED. PIC of store is actual title Assistant/General Manager. 5. closed register drawer The culture fascinates me, and there is so much to learn. $26 to $36.40 Hourly. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. I am highly trained in hospitality and am a very attentive individual. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Created by. You've shared activities that give the interviewer more insight into your personality. This is a good start! Shift Leader. We can all agree that interviews are stressful and competition is intense. Averages based on self-reported salaries. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. (8) I am angry. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. Learn. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Describe the specific Task you were supposed to accomplish. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . How you react will significantly determine how you fit with their existing team. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. That is a primary motivator. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Country manager Jobs in Penally, Wales | Glassdoor You've used a strong example with a positive outcome. Overtime may be required during peak business hours. I think that it is important to give back to your community, whenever possible. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. Panda Express Colorado Springs, CO. If you dont see improvement after a week or two, say that you would let them go. Discuss with the interviewer how you typically cope with delays in the workplace. Shift Leader (FT) - Panda Express - DFW Airport. Building a conversational environment for our team & listen. This will let the interviewer know that your goals are aligned with their business objectives. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. Match. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Posted: February 28, 2023. "Our company had a contest . Ultimately . ", "I generally take a total of three weeks a year. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. I am excited to take on a team lead role again. Orlando, FL. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . You can strengthen this answer by talking about how you handle a setback. "My schedule is very open except for Monday evenings. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. Learn. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. Being a good communicator is vital to working with others or leading a team well. The restaurant industry is fast-moving and nearly always open. A great example of my honesty would be the written reference that I have from my most recent employer. Buena Park, California, United States. I am comfortable with these types of tasks. 2. safe count- safe wizard ", "I want to work for Panda Express first because you have a well-known reputation for strong management, growth opportunities, and fair pay. It's great to even be 10 minutes early rather than just showing up right on the dot. ", "It depends on the situation. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. I am looking forward to apply these skills and my . When it comes to clients, I will apologize on behalf of the company for errors. I feel this experience prepared me for a leadership role. marvelousbodine4097. Some high school The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. This can help you identify areas where your team members need additional training or support. After you do your research on the company, write down some questions that came up for you. Medical and Dental Insurance Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Medical and Dental Insurance Panda Express. They want to know they can trust their employees to do the right thing. Panda Express restaurants were traditionally located in shopping mall food courts . If there is a reason you believe you require an accommodation, please reach out to Human Resources. Panda Express Shift Leader Jobs - Zippia Dec 21, 2021 Post Date. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. That's so great to hear! Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". Challenge also appreciate one another. Assure the interviewer that you have researched the workplace culture at Panda Express. As a shift leader, you may be responsible for managing the restaurants inventory. Regarding Panda . Try to think of a time when you went above and beyond for a customer. Regarding Panda's culture and people using questions from the training evaluation set. It also allows you to see how they present themselves in front of others. All absences were excused and with notice. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. Can you tell us about a time you went above and beyond for a customer? Dont wear too much jewelry and if you have long hair wear it back. However, this answer could benefit from being more specific. $18 to $24 Hourly. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. ", "I stuck up for an employee bullied in the workplace. Which part of the position has the steepest learning curve? We do not claim our questions will be asked in any interview you may have. 1. inventory If you take the bus or ride a bike, that works too! 3.no shared registers (14) Sincerely. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. What Does a Wawa Customer Service Associate Do? 4 all meat in preptable and prep cooler holds 40 and below (5) The service has been sporadic. It's best, to be honest, and tell the truth whenever possible. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. About Us | Panda Restaurant Group Consider talking about your approach to managing team performance and disciplining/terminating employees. I see that you mention ABC and XYZ in your job posting. I can also provide references that would attest to my commitment.". Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Because I am a strong communicator, I can diffuse most situations. Do you rely on past experiences? They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. Shift Leader - 1100 Job in Superior, CO at Panda Express 95 terms. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. They also offer competitive wages.". Job Description For Panda Express | Now Hiring - CareHealthJobs Shift Leader Job in Colorado Springs, CO at Panda Express | JobSearcher Transparency is always a good idea, and if something went wrong, then it needs to be addressed to prevent it from happening again. Closing Date March 9, 2023 At 500 Pm. This question can help interviewers understand your experience with the equipment used in a kitchen. Are you resourceful when it comes to resolving customer issues? I work well under pressure. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. Delegating to subordinates also helps alleviate stress to a degree.". You can improve this answer by talking about your rate of accuracy with cash handling and deposits. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. I've done this in each company I've worked for and wouldn't have it any other way. Honesty and integrity are valued by all employers. Be recognized as a world leader in people development to become loved by our guests. ", "I understand that setbacks happen from time to time. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Shift Leader Job in Georgetown, TX. Created by. Flashcards. We offer our team members:** Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Apply to Production Supervisor, Order Picker, Account Manager and more! Superior, CO. Posted: February 28, 2023. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. Why do you want to work at Panda Express? Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! 9.manager key- posession by pic/manager, 1. lock back door-all times hurray. I do have classes on Monday and Tuesday evenings. Then tell the interviewer about your past related work experience. ", "State and federal laws require companies to produce schedules for employees in advance. Free meals while working at Panda For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . Be true! Well done. Great job! Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Paid Training to prepare you for success Shift Leader - with Growth Opportunities at Panda Express - GrabJobs The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. "I spend a lot of my free time volunteering at the local animal shelter. ", "I have been a part of individual terminations and group lay-offs throughout my career. ", "I appreciate that Panda Express has such a strong focus on cleanliness. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. When the manager is not present, you'll be . You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. ", "My first reaction is to access the situation. An example would be if a donor has a severe reaction. Click the links below to learn more about E-Verify. Talk to the interviewer about any areas of training that you feel you may be lacking. Keep your answer simple. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. Morning Shift - Kitchen Help (2036) Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. * Prefer some Operations experience. As a previous manager, I understand the value of employee honesty. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. Job Details. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). You can make your answer more memorable by being more specific. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. Full-time. If you are looking for Panda Express Interview Questions you have come to the right place. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Practice 31 Panda Express Interview Questions. 40. PANDA EXPRESS - 17 Photos & 24 Reviews - Yelp Some high school The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. 95 terms. This is a solid response. If you have experience leading a team, describe what made you successful in that role. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Panda Express Module 1 - Shift Lead Study Guide. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. And lastly, do you have internal candidates who are also interviewing for this position? You will support in creating a vibrant and welcoming environment for our guests. It's something for which I am very passionate. It doesn't have to be a formal role as a manager or supervisor. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. - Is there any reason why you would not hire me? I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? Panda Express- Shift Leader. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. Panda Express Hourly (. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Shift Leader - 3374 job in Plymouth at Panda Express 13 temp long isnt falsified, 5 I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.".