DMCA. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. Track order. Of course, they say the same thing as before and to contact Fandango. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. I lost my Diamond Rewards Card--what do I do? Scroll down to the theatre you plan to visit, and click on the theatre name. Online orders can be paid with Visa, MasterCard, American Express and Discover. I will never use this service again and I was shocked when. They can only be used in the country they were originally purchased. Please call your local theater directly for more specific information. In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. Absolute nightmare company! I received a Fandango giftcard for Christmas. I e-mailed. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. AGENCY BAR+SOCIAL The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. Yellow Tickets are not valid in California, New York or New Jersey. The only tickets showing on my account history on Fandango are the ones I actually want. 2018-02-10. false. I was on website and looked at tickets for a movie. 1/3 spots are taken by a bugged Endgame ticket. Customer service was terrible. We use dedicated people and clever technology to safeguard our platform. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Most new releases are considered a Special Engagement, but check movie times and tickets for your. Our "bookings" (contract with film companies) are for one week only. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. AXIS15 EXTREME Refund requests are not accepted after showtime. Where can I find information about closed captioning? I go back to Fandango and they are escalating the issue to a higher level. Open it in your web browserand start exploring the services we can offer. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. This page will provide you with a list of our theatres, sorted by state. Called 2X have to wait for 24 - 48 hrs . I log in and completed checkout only to realize that when logging in, the system changed my theater selection. I recommend no one to use this website. No images. Fandango does not offer partial refunds either. View number of available credits for your Movie Club account. Customer Service chat is the biggest joke. Please don't use Fandango for your movie tickets. Need a receipt? Submitting a film is purely a voluntary decision made by the filmmakers. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. They tell me it isn't their issue and to contact AMC. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Wow! The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). Before leaving the auditorium, please check around your seat for any personal belongings. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! We are not unfamiliar w/ the use of a computer. I went online and tried to talk to a representative about my card mishap. I tried calling 4 times today, twice they hung up on me. Last week, I went to make a reservation to see Shazam on the weekend. Any money or points on thecard will be merged to the account number you want to keep. The Regal Crown Club FAQ's can be found here. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. They refuse to give refunds via email or chat. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? You must be 21 or older to purchase tickets in Balcony and Director's Suites. Information provided by various external sources. Should you encounter any issues with the application please contact us at 1-800-541-5555. for each ticket they purchase. Go to Cinemark :). You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. When I click the link to print my tickets, the page comes up only as text. Did not receive the confirmation email until 1 hour after the show started. For example, one theater might receive one film to play, another theater might receive another. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. The ORP Directory Lookup is available for validation purposes. General admission for all adult tickets purchased for performances during matinee hours. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Doesn't do anyone any good to get a reply 2 hours or more later. They expire after 2 weeks (really, who goes to the movies that often?). I tried 4 times prior to the expiration date to no avail. The theatre employee can access your order by phone number, ticket ID or confirmation number. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. CDA Idaho. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Did not receive the confirmation email until 1 hour . For extenuating circumstances, please consult theatre management. Can I Get a Fandango Convenience Fee Refund? Agency Kitchen Download the latest version of the Regal Mobile App. Press question mark to learn the rest of the keyboard shortcuts. They probably make more money scamming than selling tickets!!! Donation Request So I contacted AMC. When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. Children 6 and under are not allowed to attend Rated R features. Companies can ask for reviews via automatic invitations. Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. Have you tried pulling up your order/confirm on the mobile app? Area codes in North America. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". Retrieve from your Fandango account: https://www.fandango.com Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? We charge a small convenience fee per ticket purchased on our website and mobile app. How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. I contact Fandango. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. Never again. We also ensure all reviews are published without moderation. So I was at work trying to print this and no images or barcodes were popping up. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! So they printed and refunded. Find out how we combat fake reviews. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . What Do I Need to Pick Up My Tickets? Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Paragon follows the MPAA guidelines for rated R movies which states: You can check your gift card balance here. AMC couldn't cancel it. Thank you for your purchase. Should you wish to purchase more than ten tickets at a time, please place separate orders. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. Yes. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. Amazingly the purchased showed up. Does my theatre have a military discount? REG will not sell tickets to any person under the age of 17 (18 where applicable). Impossible to get a hold customer service over phone. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). Those work just as well on a phone as they do on a piece of paper. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Please note that there is a maximum of ten tickets per online order. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. My plans changed - can I refund my order? Did not know this until tickets were refused at Idaho theater. When Fandango works, it's fine. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For assistance, contact a staff member. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Try the Fandango FAQ for more information. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. Do You Offer Hearing Devices? Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. It is REGs policy to support the MPAA ratings system to the fullest extent possible. No. The application is provided on an "as-is" and "as available" basis. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. 2sandiesmail. Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. When it comes to the tickets purchased for a special pricethey are nonrefundable. ticket-taker) and scan the QR code on your ticket confirmation page. Security issues have become a daily part of our lives in America.
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